Shipping policy

Shipping Policy

Thank you for shopping with Godarc. Every Godarc piece is made with care, and many of our products involve detailed embroidery and additional production time. Because of this, our processing time may be longer than standard fashion orders.

Please read our shipping policy carefully before placing your order.

Order Processing Time

All ready-to-ship orders are generally processed within 4–5 business days after payment confirmation.

Some products require additional embroidery time due to the complexity and size of the design. In such cases, processing may take 6–7 business days.

For custom orders, the production timeline is longer because the order includes a separate design-development process.

Custom Order Timeline

Custom orders generally follow this process:

Designing & Digitising: 5–7 business days
Embroidery & Production: Approximately 2 business days
Shipping & Delivery: Approximately 7 business days

Therefore, a custom order may take approximately 14–16 business days in total, depending on the complexity of the design and production requirements.

Some highly detailed embroidery pieces may require additional production time, as individual pieces can take 8–9 hours or more to embroider.

Shipping & Delivery Time

Once your order has been completed and dispatched, the estimated delivery time is:

Standard Shipping: Approximately 5–7 business days
Remote / Non-serviceable Areas: Delivery may take additional time

Delivery timelines are estimates and may vary depending on the courier partner, destination, weather conditions, public holidays, or other unforeseen circumstances.

Please note that the shipping period begins after your order has been processed and dispatched, not from the date of placing the order.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

Godarc may offer free shipping on selected products, promotional campaigns, or orders meeting a specified minimum cart value.

Order Tracking

Once your order has been dispatched, you will receive your tracking details through email or WhatsApp, depending on the contact information provided during checkout.

Please allow up to 24–48 hours for tracking information to become active after dispatch.

Address Accuracy

Please make sure that your name, complete shipping address, PIN code, phone number, and other contact details are correct before placing your order.

Godarc will not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

Delayed or Lost Shipments

While we work with our courier partners to ensure timely delivery, delays may occasionally occur due to circumstances outside our control.

If your order has not arrived within the estimated delivery timeframe, please contact us through our official customer support channels.

We will coordinate with the courier partner and assist you in tracking your shipment.

Important Note About Embroidered & Custom Products

Most Godarc products involve detailed embroidery and are produced with considerable time and effort. Certain designs can require several hours of embroidery alone.

For custom orders, additional time is required for designing, preparing, approving, and producing the embroidery file before the actual embroidery process begins.

Because of the handcrafted and production-intensive nature of these pieces, processing times should be considered separately from shipping time.

We appreciate your patience while we create your piece with the attention to detail it deserves.

Policy Updates

Godarc reserves the right to modify or update this Shipping Policy at any time without prior notice.

Any changes will be updated on this page.

Thank you for supporting Godarc.